Presentation Skills

Presentation skills relate to us as a person, its what otherwise people see as they approach us, for physical exercise appropriate garment and a knowing appearance and the welcoming with give them and our face expression, every(prenominal) single thing we do sends a subject matter to them about us. 1. form language Using your body and hands to express yourself. 2. vocal and non-verbal Verbal discourse is when you elucidate speech with another person and non-verbal fanny be d angiotensin-converting enzyme by body language and/or sign language. 3. auditory modality Pay interest to somebody or something in order to give a commission them. 4.Seeking clarifications feel for something cle arr or easier to understand by giving to a greater extent expound or a simpler explanation. 5. Responsiveness Being responsive is when you make a positive and quick reaction to something or someone. 6. Eye contact Looking at the person, or people, talking to show youre participating a nd stipendiary attention to the conservation. Employers must be clean and tidy all term because it wouldnt be a pleasant to be close to corrupting and unhygienic people. organic structure Language Our body language is the term habituated to the messages we pass on by our gestures, facial expressions, posture and our body positions. Gestures is employ to communicate who is a distance away, gestures usually reveal our feelings , it is very simple for someone else to relies that we are nervous for example touching out hairs-breadth or smoothing down your clothes. Every single thing we do gives someone an idea of what we are thinking for example, shrugging your shoulders which is inappropriate basically giving a impression that we dont care. Another example when a learner is being spoken to they expect around gives us a message that they dont care.Also if a node in your logical argument is tapping a foot or drumming their figures is a sign that they are acquire impatient . Our body position tells others about you, Facial expressions gives away your thoughts and emotions. You can unceasingly notice if a person is surprised ,disappointed , bore, joy and even sexual attraction with our eyes and facial expressions. It is inappropriate as a player you are yawning or raising your eye brow to your guest which would give them you dont like them, then that causes inconvenient arguments and fights. Your runing displays your confidence and attitude, for example if you are a t all(prenominal)er you can not slouch and crossing your legs or arms is a defensive positions. at that places different ways of what we do gives a straight in front message where as if you are leaning forward means you are interested and seated upright and relaxed shows a unspoiled positive look. Your carcass Positions tells others how you feel about them, its really like a relationship for example the closer you stand next to a person shows you like each other and other stra ngers would know you either are a gibe or really good friends.It shows you are interested in them, sometimes when teachers nodding there head or shaking there head shows there agreeing with you or disagreeing. Presentation skills are important to customer do because it is a good start point for your organization to keep their policies customer policies friendly, because companies pay off to bear excellent customer service, this ensures that employees know what to do when they are dealing with customers, which is a success to the business. Good customer service attracts more(prenominal) customers and increases sales.It also improves the business reputation which means customers just through recommendations. social skills Behaviour If you are a friendly person then you give usually be performing normal and be throw off in a cheerful and friendly way. It has been said if you enjoy your job and if you like works with people you give normally behave in a well-bred and thoughtfu l way and respect their feelings. To be a good attached worker you can not cheat on your employer, tell lies, set about late, leave early and also pretending being sick . ou would have to be mature about your employers decisions and not sulk in a childish way. Attitude Our attitude is influenced by the way we think, it more belike if you are depressed you would act negative, if you are fed up you allow give up. Its about what you enjoy for example if you enjoy being around people then you person then you would be focused and motivated. You would have to be positive about your work and customers which would give an up produce image of the organisation. Interpersonal skills are the most important skill that anyone can have and should have to be successful.This skill is how people judge one another, Interpersonal skills are related to communicational skills but are more specific about an individuals behaviour and include co-operating, sharing, listening, participating, leadership, and negotiation. Interpersonal skills that you have in your private life is different to the way you use at work. Without acting professional or if you dont show interest in helping your customers you would get fired by your employers because he or she wont be proud of your behaviour regardless how you feel personally. communicating skills Communication Skills Formal and in formalVerbal and non-verbal Listening Seeking clarifications Responsiveness Eye contact Body language Use of business language Adapt communication to listening Presentational skills Invite commitment Regardless of what business you are in , a large corporation, a small company, effective communication skills are essential for success. You would need to speak to your customers politely and have a excellent smooth tone just the way you talk to your tutor and the way you would talk if you was in a interview. You would have to know when you should be formal and informal on the phone or speaking to your manager.Ve rbal communication is when you make a speech with another person and non verbal can be done by body language and sign language. Being imperative in listening and speaking will mean that your intentions are score to others and you understand others clearly and correctly. You would have to speak clearly so that your customer understands. Also the pace of your voice which you speak it is not a good impression if you speak slow which will make employers think your incertain or nervous. In a company you would not be capable to speak slang around business facultys.Communicating with all the other organisers will help meet the organisation function more effectively as the business will run a lot smoother and everyone in the business will know what is happening, and what they have to do to keep the business running. Keeping a steady frame of mind is good communication and when a problem crops up, each area leader should get unneurotic and talk through the problems and come to some sort of agreement. It is important that staff prevent themselves appropriately and prepare their work area before the djz survive and visitors.In life fm majority of customers are members of the public coming to tug staff or radio or people that have interviews and because I was working at the reception area I was to be cleverly dressed and also to be approachable to speak to this includes having good hygiene. It was passing important that I had a positive attitude towards djs and my staff. It was important that the desk I was working at was clean and tidy before visitors arrive to provide a pleasant and sufficient enviorment to give the impression to the customers that radio invest was looked well after. Dress CodeI was instructed by my manager to wear a smart blouse with smart trousers and shoes no trainers. Positive attitude While on my work experience I was expected to be professionally present. lastingness I had to have a good posture which means sitting down and looking conf ident, I had to look interested and not bored by yawning answering the phone in rude way. private space It was important that I was a desk top away from our biography Fm vistors when they came in, which is a comftable way for both side, First impression The initiatory impression of life fm was it looked clean and staff didnt look scruffy which looked like a successful organised business.